THE PROBLEM:

A manufacturer of paper products needed to discover why ink would show “drop outs” when their customers printed on their product. continue reading…

THE PROBLEM:

Dust appearing on cars parked in a neighborhood was blamed on a nearby foundry, and the neighbors sued. The case centered on whether or not the dust originated from the foundry. continue reading…

THE PROBLEM:

Soil samples that were taken from the area under San Francisco’s famed Golden Gate Bridge showed high lead content. Leaded gasoline and rust proofing paint from the bridge were suspected as possible sources. continue reading…

THE PROBLEM:

A stain in the carpet in a South Carolina courthouse seemed to reappear and grow in size after every cleaning. So persistent was this mysterious stain that it had been nicknamed “Ralph.” continue reading…

THE PROBLEM:

A national corporation was involved in litigation over allegations that they were using asbestos in the manufacture of hair dryers. continue reading…

THE PROBLEM:

A national restaurant chain received a complaint from a customer about an unidentified green material found on a piece of bread used in a top selling menu item. To adequately address the complaint, the restaurant needed to identify the green material and determine if their product had been tampered with or if the issue was the result of problems with preparation, packaging, or processing.

continue reading…

THE PROBLEM:

A large supplier to a major beverage company discovered unknown particles in their powdered flavoring product and needed to identify them. continue reading…

THE PROBLEM:

A large wholesaler of fruit and produce discovered that the quality of their products and processing operations had been suddenly affected by a dusty foreign material. The dust had followed a remodeling project at a neighboring business. continue reading…